About this programme
The point-of-sale terminal is both the primary source of store revenue collection and a primary point of vulnerability for financial loss. This focused operational program provides cashiers and store supervisors with rigorous transaction handling protocols, daily reconciliation habits, and cash drawer management standards. Participants learn to spot subtle inventory bypasses, recognize register fraud tactics, and maintain absolute register accuracy to protect store revenue.
What participants will gain
- Master secure point-of-sale opening, mid-shift, and closing drawer reconciliation procedures.
- Identify common transactional errors, scan bypasses, and return fraud mechanisms.
- Implement strict cash handling and digital payment security protocols at the register.
- Safeguard store bottom lines through diligent register audit habits and daily reporting.
How it's delivered
Interactive and hands-on: discussion, simulations and practical exercises rather than passive lectures, in English or Bahasa Melayu. The programme can be tailored with examples from your industry.