About this programme
Drawing on core Lean Six Sigma principles, this operational management program teaches leaders how to identify inefficiencies, standardize workflows, and eliminate waste within daily business operations. Managers learn practical tools to audit team processes, map value streams, and implement incremental process improvements that boost operational speed, lower costs, and enhance output quality.
What participants will gain
- Apply Lean principles to identify and eliminate non-value-added operational waste.
- Map core business processes to streamline workflows and reduce cycle times.
- Establish Standard Operating Procedures (SOPs) that ensure consistent execution quality.
- Drive a culture of continuous process improvement (Kaizen) across operational teams.
How it's delivered
Interactive and hands-on: discussion, simulations and practical exercises rather than passive lectures, in English or Bahasa Melayu. The programme can be tailored with examples from your industry.